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2019 Blogs, Blog

As part of its application development services, Relevance Lab has partner with ServiceNow to implement its new Enterprise DevOps offering. This partnership enables “intelligent software change management” based on data inputs from various underlying DevOps tools. 

Enterprise DevOps is a collaborative work approach that brings a tactical and strategic balance to businesses. Relevance Lab’s expertise in implementing automated pipelines around Infrastructure Automation, Configuration Management and Continuous Deployments will help in implementing end-to-end solutions to customers as they embrace ServiceNow Enterprise DevOps.

The initial release of ServiceNow Enterprise DevOps has elements that provide for some specific use cases. 

Integration: Out-of-the-box integrations to standard tools in the DevOps toolchain is one among the primary use cases. Planned examples include GitHub, GitLab, Jenkins, Jira and accessing data from ServiceNow Agile Development (Agile 2.0) and other ServiceNow products.

Automation: The first use case in automation will be to leverage data from integrations to connect to ServiceNow ITSM Change Management. This will simplify the use of Change Management features and APIs to assess changes from the DevOps pipeline and to automate them where appropriate. Change approval policies will be a core component of this automation. Refer to this blog post for more information—the DevOps product will add an out-of-the-box capability to the whole process.

Shared Insights: With end-to-end perspectives of the DevOps toolchain, there will be unique insights into development and operations. This includes information for developers on production data and information for services on changes such as the ability to trace a switch back to the changes in the original code commit and report on test runs.


2018 Blogs, Blog

We are delighted to inform that Relevance Lab has partnered with Google Cloud Platform (GCP) as a “Technology Partner” and has been listed in the GCP partner directory. Our product RL Catalyst has also been integrated and certified by GCP.

With GCP increasingly gaining market traction and now being among the top 3 Public Cloud Providers, it is a natural progression of our product strategy to align with GCP. With the integration of RL Catalyst with GCP, we are uniquely positioned to offer our customers an end-to-end integrated DevOps-to-ITOps management story, with ability of Multi & Hybrid Cloud management including our investments around Automation to optimize costs and increase productivity.

With Google’s focus on Data and Business Process solutions and basis their inputs, we also plan to leverage Google Dialog Flow for building enterprise automation solutions around workflows, Chat bots, etc. This is in line with the frictionless business initiatives of most enterprises wherein they want to become more agile by simplifying processes, reduce manual efforts in IT services & costs, optimize IT infrastructure usage & costs, increase business service availability, etc. by leveraging new gen tech like DevOps, Cloud and Automation, while integrating/sun-setting their legacy monolithic apps and IT infrastructure.