Relevance Lab enables Digital Transformation for a leading International Cloud Service Provider leveraging RLCatalyst
Relevance Lab's innovative solution for Cloud Marketplace leveraging RLCatalyst has been successfully deployed for a leading International Cloud Service Provider (CSP). Traditional reseller and distributor business models are under tremendous threat with shrinking margins, shifting end user buying patterns on Cloud, need to scale across geographies and provide a more integrated Hybrid Cloud care services to stay relevant in the emerging markets. There is pressure from Large Cloud providers (AWS, Azure, GCP etc.) for CSPs to offer more value added services than just focus on re-selling products online. RLCatalyst leveraged Cloud Marketplace solution supports multi-Cloud assets from AWS, Azure, Google and planned extension to other Software vendors like Oracle, VMWare etc. The launch of this digital Marketplace platform will fast track the expansion and growth objectives of the CSP significantly and is expected to move more than 50% of their traditional MSP business to the Cloud in the first few quarter itself. This also underscores Relevance Lab's value proposition for CSPs of enhancing their ongoing recurring Cloud Managed Services revenue through this digital Cloud Marketplace solution, while offering features like DevOps, Command Centre, Cost optimization and BOTs based Automation which drives Cloud Adoption "The Right Way" for their customers.
Relevance Lab signs up as a System Integrator partner of Pivotal, enhancing its capabilities in the DevOps and Cloud Engineering space
Relevance Lab has entered into a strategic relationship with Pivotal to assist enterprises in transforming their DevOps and Cloud Engineering initiatives with Pivotal Cloud Foundry (PCF). This is in line with Relevance Lab's strategy of augmenting its own IP-based offerings with best-of-breed partnership platforms that can help deliver faster engineering velocity, better quality and optimized spend for its enterprise customers. Relevance Lab now is a registered Pivotal Ready partner in the System Integrator category and is also listed in the Cloud Foundry ecosystem (https://www.cloudfoundry.org/the-foundry/relevance-lab/). Globally many large enterprises have gone with PCF as the key underlying platform for their Cloud adoption and Product Engineering initiatives. Enterprises seeking help in their Cloud Engineering journey can leverage Relevance Lab's capabilities in rapid build and release engineering with PCF and its own DevOps and Automation product, RLCatalyst. Read more at https://pivotal.io/partners/si/relevance-lab/
ServiceNow Technology Partner Program Tier Promotion for Relevance Lab
Relevance Lab has been gaining momentum with BOTs based Automation for ServiceNow customers and is now promoted to the Bronze tier in the Technology Partner Programs of ServiceNow. This further enhances the partnership between Relevance Lab and ServiceNow with extended possibilities of collaboration on both the technology and go to market aspects. The integration between Relevance Lab's flagship RLCatalyst product and ServiceNow is a ServiceNow certified solution and listed in the ServiceNow Store. This enables quick and seamless adoption of the new paradigm in IT services delivery with which large enterprises can now leverage DevOps and Automation capabilities for transforming their traditional ITSM/ITIL Managed Services programs. The solution starts by evaluating historical ticket data for ServiceNow customers and can help achieve 30% automation on handling Service Delivery with BOTs instead of human intervention.
Relevance Lab enables large enterprises move towards Frictionless Digital Businesses
Relevance Lab's Digital Transformation is helping large enterprises move from legacy enterprise IT to a Digital enterprise by identifying and removing friction from existing business process, systems and applications. A key challenge for digital transformation programs is to tackle existing friction in current physical business channels, legacy IT systems, slow pace of software delivery and fragmented web based applications. Relevance Lab has created a Spectra Framework to identify areas of Business Friction by leveraging the power of Big Data and Analytics. This platform analyzes existing ERP and Process Data for previous years and helps identify specific bottlenecks in Process efficiency. By leveraging a combination of Cloud Platforms targeting key areas of an Enterprise for Customer Experience Management, Information Systems, Supply Chain Eco-system, Data & Analytics, Relevance Lab helps partner with customers of a Digital Transformation journey. The Frictionless Digital Enterprise is built on the foundation of Cloud Adoption, Automation-First Model with BOTs and a Command Centre for Real-time business metrics visibility driving intelligent decisions leveraging our RL Catalyst product.
Relevance Lab extends RLCatalyst for enabling Managed Service Providers
Relevance Lab has extended the capabilities of RLCatalyst to help Managed Service Providers (MSPs) succeed in their Digital Transformation journey. With the increased adoption and capabilities of Cloud, MSPs are facing challenges in their traditional model of re-selling Devices, Telecom, Systems, Applications and Services. More than 50% of traditional MSP business is moving to Cloud and requires a new platform for Cloud Orchestration, Partner enablement and billing reconciliation. MSPs can now use RLCatalyst to effectively leverage Cloud and digitally reinvent their business models by moving away from their existing offline channels of doing business to online channels with greater speed and profitability. With pre-existing integration to all major cloud providers (AWS, Azure, Google etc.) MSPs get increased revenue opportunities through enhanced scale for their reseller and customer ecosystem, more opportunities for cross-sell and up-sell and enable differentiation with competition. RLCatalyst provides the underlying Cloud Orchestration framework for MSPs to seamlessly manage their customer and partner channels to drive E-Commerce with multi-vendor marketplaces, and business processes like order-to-cash, promotions and campaigns, contract management, etc. With RL Catalyst MSPs can focus on ongoing recurring Cloud Managed Services revenue and offering features like DevOps, Command Centre, Cost optimization and BOTs based Automation that drives Cloud Adoption "The Right Way" for their customers.
Relevance Lab and Chef co-host Chef Meetup at Bangalore
Relevance Lab and Chef jointly organized a Chef Meetup at Hotel Leela Palace, Bangalore on June 28th. The event was well received with 70+ participants from various organizations in Bangalore attending. Nathen Harvey, VP-Communities, Chef was the key speaker and he covered Chef's product roadmap and focus areas during the session. He also did a deep dive into Chef Infrastructure Automation with Chef Automate, Compliance Automation with InSpec and Applications Automation with Habitat. Based on requests from the participants it was agreed to host similar events in Bangalore in the future too.
Relevance Lab announces its enrollment in the Microsoft Enterprise Cloud Alliance (ECA)
Relevance Lab has signed into the Microsoft Enterprise Cloud Alliance (ECA) program. The ECA program signup validates Relevance Lab as a strategic Cloud alliance partner of Microsoft and enables it to position its product (RLCatalyst) and services portfolio to customers searching for best in class enterprise solutions, jointly with Microsoft. RLCatalyst is available in the Azure Marketplace as Microsoft certified solution, and as part of this ECA program will also be showcased in the Microsoft Enterprise Cloud Solutions Catalog. Relevance Lab is also part of the Microsoft Cloud Solution Partner (CSP) program, which enables provisioning of comprehensive Azure Cloud Care services to enterprise customers.
RLCatalyst, the “Intelligent” DevOps Management product from Relevance Lab, is now a ServiceNow certified application
Relevance Lab, a Technology Partner of ServiceNow, has extended the capabilities of its flagship RLCatalyst product to enable Service Delivery Automation for traditional ITSM/ITIL Managed Services programs, Large enterprises with distributed assets across Data Centers and Public Cloud can benefit by combining their ITIL processes with DevOps and Automation to achieve better Incident Management, Problem Resolution, Change Management, Configuration Management and programmed CMDB. Both existing and new ServiceNow users, apart from leveraging RLCatalyst's DevOps management capabilities for CI/CD benefits, can also jumpstart and streamline their Enterprise Automation initiatives with its in-built BOT "build & manage" framework and a library of 100+ pre-built BOTs. Click here to see the listing in the ServiceNow Store.
Relevance Lab announces signing up as a Microsoft Cloud Solution Partner (CSP) towards providing Azure Cloud Care Services to enterprise customers.
Relevance Lab has signed into the Microsoft Cloud Solution Partner (CSP) program. This will enable provisioning of comprehensive Cloud Care services to enterprise customers with Relevance Lab's "ArcNet" Command Center & Cloud Care offering. Enterprise customers using Azure (and/or other Clouds) are faced with a pressing need to optimize their Cloud operations with commonly faced situations of over-provisioning and over-spending. At the same time, they need to ensure smooth day to day operations covering KPIs like availability, uptime, health, utilization, cost, etc. With this CSP program sign-up and its inherent strengths around DevOps and Automation, Relevance Lab is well-placed to meet the customers' demanding, unique business requirements.
Relevance Lab announces a “CI/CD Cockpit Solution” powered by RL Catalyst for enterprise wide Agile implementations to benefit from DevOps maturity. This enables an integrated management of multiple projects with consolidated dashboards and drill-downs
Relevance Lab has developed a CI/CD Cockpit solution for enterprises to aggregate Agile projects information into a command center and quickly convert fragmented tools/metrics into an integrated Dashboard. This helps enterprises assess their existing Agile/DevOps maturity, identify missing blocks in DevOps tool-chains and get a quick "Report-Card". Large enterprises can manage their projects pipeline with a CI/CD Cockpit enabling them to steer multiple projects in an integrated way, delivering faster time-to-market and enhanced release quality. With this, the dev teams can more effectively manage multi-component projects with a consolidated metrics of software flows with intuitive and configurable dashboards, and also drill down to any stage for real-time deeper analysis. They can identify bottlenecks and also get early warnings on delays in product release based on trends in QA/Build quality and be able to take informed, proactive decisions. This further helps to reduce troubleshooting time and enable better sprint planning based on the velocity in moving code from dev to prod. With this Cockpit, they can consolidate information across various tools like Jira, Jenkins, GitHub, Sonar Cube, Octopus Deploy etc. and amplify the feedback loop with continuous performance measurement and visualization across the CI/CD cycle, using in-built visualization layers, data lake web services and data aggregation.
Relevance Lab announces the launch of its “Automation First” BOTs platform for enabling Infrastructure, Applications and Service Delivery
Relevance Lab has developed a BOTs based Automation platform for traditional IT Service Operations encompassing Infrastructure, Applications and Service Delivery tasks. The evolution of "Software-Defined Business" and Software Robots (BOTs) is driving momentum for Automation and shifting the paradigm from headcount driven models to software driven deliveries in traditional IT Services. The RLCatalyst based BOT Platform helps enterprises standardize their automation efforts, achieve better quality and velocity with clear ROI tracking on human efforts saved. This BOTs platform includes BOT Orchestrator (comprising of Gallery, Control Panel, Audit Trail, Value Tracker, Scheduler), BOT Factory with Continuous Delivery Pipeline (comprising of BOT Builders and a BOT Library (comprising of 200+ pre-built BOT components). With this platform, organizations can also import their existing automation libraries and create new BOTs, leveraging the Open Source framework. This platform helps organizations rapidly reduce 30% of common repetitive efforts related to User Management, Access Control, Application Deployments, Production Support tasks etc. without getting locked in to any proprietary products. The "Automation First" BOTs platform is integrated with ServiceNow for ITIL/ITSM workflows.
Relevance Lab announces the launch of its “ArcNet” Command Centre platform for Cloud Care Managed Services,enabling businesses with “Always On” Monitoring & Auto Remediation capabilities.
"Relevance Lab has developed a Command Center MSP platform (ArcNet), as part of its RL Catalyst platform, for automating monitoring and remediation processes across applications and infrastructure environments. This platform provides a First line of Detection and Auto-Resolutions with Self-Aware, Self-Control, Self-Correct and Self-Improve capabilities. This also enables multi-Cloud Security, Compliance and Governance, with Discovery, CMDB, Self-Aware Element (SAE) Enablement and Auto-Configured Dashboards. Organizations can use this platform as their First Line of Defence for their Monitoring needs and can potentially automate 30% of monitoring tasks, thus driving higher efficiencies and cost savings. The "ArcNet" Command Centre platform is integrated with ServiceNow and popular monitoring tools like Sensu, Zabix, New Relic, Solar Winds, Kibana, Nagios, etc."
Relevance Lab celebrates 5th Anniversary of its journey
"Relevance Lab celebrates successful completion of 5 years since inception. It is a real proud moment since the start in 2011 with a handful of passionate team members and a dream to pursue a journey. With a presence in US, India and Singapore the company now has a global footprint, a prestigious customer base, about 300 employees, key partnerships and strong investors. The opportunity of disruption with Cloud, DevOps and Automation is rapidly shaking the 100+ B$ market of incumbents and creating opportunities for niche Software-Defined companies. Relevance Lab with its unique positioning of Product + Services offers platform driven approach with significant advantages against traditional headcount driven services. The key focus on Automation, Optimization and Intelligent Systems is helping win large and transformational deals with a very healthy foundation. The company is focused for next 5 years to emerge as a dominant player helping enterprises transforming their Application Management, Infrastructure Management and Service Operations leveraging RLCatalyst, Cloud (IAAS, PAAS, SAAS Models) and Automation."
Relevance Lab signs up as ServiceNow Technology Partner for a new “Service Delivery Automation Platform” leveraging RL Catalyst + ServiceNow.
"Relevance Lab has partnered with ServiceNow to develop an Automation platform for traditional ITSM/ITIL Managed Services Programs. The evolution of "Software-Defined Business" is driving momentum for Automation, Cloud Adoption and DevOps. Automation targets traditional workloads in Infrastructure, Applications and Service Delivery (ITSM/ITIL). Focus is shifting more to Service Delivery Automation as current enterprises have a large volume of Support Tickets and complex setups supported by large number of people with issues on diagnosis, response time, quality and growing complexity. There is need to leverage Orchestration, Cloud Management System and Intelligent Monitoring to bring significant efficiencies and cost optimization in traditional Operations. RL Catalyst is being closely integrated with ServiceNow based Incident/Problem Management, Service Catalogs, CMDB Sync, Auto-Ticket Logging + Remediation and Hybrid Cloud Management. Working with large enterprises Relevance Lab is enabling 30% cost savings leveraging Automation and Cloud Solutions in traditional Infrastructure Management Services (IMS) and Application Management Services (AMS) deals. The RL Catalyst led Service Delivery Automation Platform will soon be made available on ServiceNow Store."
Relevance Lab launches a new Digital Transformation initiative with Demandware E-Commerce and Adobe AEM Digital Content solutions.
"Relevance Lab is the partner of choice for leading enterprises in their Cloud, Digital and Data Analytics initiatives across Infrastructure, Customer facing applications and E-Business Solutions. Relevance Lab is now helping Digital Enterprises implement best in class Demandware based E-Commerce solutions along with Digital Content solutions from Adobe Experience Manager (AEM). As large enterprises are moving to new Digital platforms there is need to have a hybrid model of SAAS, PAAS and Self-Hosted Cloud applications across different global regions integrating with existing software and infrastructure. Relevance Lab with a deep Cloud and DevOps focus is now assisting global deployments of large scale E-Commerce and Digital Content solutions on Hybrid Cloud models in a scalable and cost efficient model."