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News, 2017 News

Relevance Lab extends RLCatalyst for enabling Managed Service Providers

Relevance Lab has extended the capabilities of RLCatalyst to help Managed Service Providers (MSPs) succeed in their Digital Transformation journey. With the increased adoption and capabilities of Cloud, MSPs are facing challenges in their traditional model of re-selling Devices, Telecom, Systems, Applications and Services. More than 50% of traditional MSP business is moving to Cloud and requires a new platform for Cloud Orchestration, Partner enablement and billing reconciliation. MSPs can now use RLCatalyst to effectively leverage Cloud and digitally reinvent their business models by moving away from their existing offline channels of doing business to online channels with greater speed and profitability. With pre-existing integration to all major cloud providers (AWS, Azure, Google etc.) MSPs get increased revenue opportunities through enhanced scale for their reseller and customer ecosystem, more opportunities for cross-sell and up-sell and enable differentiation with competition. RLCatalyst provides the underlying Cloud Orchestration framework for MSPs to seamlessly manage their customer and partner channels to drive E-Commerce with multi-vendor marketplaces, and business processes like order-to-cash, promotions and campaigns, contract management, etc. With RL Catalyst MSPs can focus on ongoing recurring Cloud Managed Services revenue and offering features like DevOps, Command Centre, Cost optimization and BOTs based Automation that drives Cloud Adoption “The Right Way” for their customers.